- The customer receives a confirmation voucher via email within 24 hours of successful booking
- In case the preferred slots are unavailable, an alternate schedule of the customer’s preference will be arranged and a new confirmation voucher will be sent via email.
- Alternatively, the customer may choose to cancel their booking before confirmation and a full refund will be processed.
- In case of unforeseen weather conditions or government restrictions, certain trips or activities may get cancelled. In such cases operator will try their best to provide an alternate feasible. However a cash refund will not be applicable for the same.
- Cancellations are strictly subjected to cancellation policies mentioned on the website & are irrespective of the date of booking.
- The applicable refund amount will be processed within 10 business days
- All applicable refunds will be done in traveller’s PayPal account